Help Centre

FlexiDiet is a personalized meal planning app that creates weekly meal plans tailored to your calorie goals, dietary preferences, and lifestyle. You tell us your goals (lose weight, gain muscle, maintain), your preferences (foods you like/dislike, dietary restrictions), and we generate a complete meal plan with recipes and shopping lists. The key difference is flexibility - you can swap meals, adjust portions, and customize your plan to fit your real life.

No. Your meal plans are never generated by AI. FlexiDiet was designed by an ex-nutritionist and bodybuilder and builds every plan from carefully selected formulas. It links each recipe to real ingredients in your local supermarket and makes sure you get enough calories, carbs, protein, fat and fiber for a balanced diet. When it comes to building what you eat every day, we trust proven nutrition formulas, not unreliable AI guesswork.

After signing up, you'll go through a simple setup wizard that asks about your goals, dietary requirements, cooking skills, and food preferences. This takes about 3-5 minutes and helps us create a meal plan that actually works for you. You can always update your preferences later in your Profile settings.

Yes! FlexiDiet offers a FlexiBasic tier that includes basic meal planning features, recipe access, and grocery lists. FlexiPro features like AI recipe generation, advanced nutritional tracking, and coach connections are available through our subscription plans. You can start completely free with no credit card required.

We use the Mifflin-St Jeor equation combined with your activity level and job type to calculate your Total Daily Energy Expenditure (TDEE). Based on your goal (lose, maintain, or gain weight), we then adjust this number. For weight loss, we typically create a deficit of 300-500 calories. You can also manually set your calorie target if you prefer.

Yes. In MyFitnessPal, go to Food → Printable Diary, pick a date range (up to 31 days at a time works best), and use your browser's Print → Save as PDF. In FlexiDiet, go to Profile → Account → Import MyFitnessPal Diary and upload that PDF. The importer reads every food on every date, lets you review and uncheck anything you don't want, lets you re-map custom meal names (like 'Post Workout'), and writes the entries to your FlexiDiet history on the matching dates. Most users back-fill a few months in under five minutes. For best results use Chrome's Save as PDF destination — not Microsoft Print to PDF on Windows, which rasterises the page.

Absolutely! Flexibility is at the core of FlexiDiet. You can swap any meal by tapping on it and choosing a replacement. We'll suggest alternatives that fit your calorie and macro targets. You can also mark meals as 'favorites' so they appear more often, or 'dislike' to remove them from future plans.

When you enable the 'Utilize Leftovers' option, FlexiDiet intelligently schedules recipes that make multiple servings. For example, if you make a lasagna for dinner, the extra portions will appear as lunch the next day. This saves time, reduces food waste, and simplifies your cooking.

Yes! You can create custom recipes through our recipe creator. You can either manually enter ingredients with nutritional information, or use our AI-powered recipe import feature to scan recipes from websites or photos. Your custom recipes become available for your meal plans and are matched to your nutritional needs.

FlexiDiet lets you schedule takeaway days in your preferences. On these days, the meal planner automatically allocates fewer calories to other meals, leaving a budget for your restaurant meal. You can also log what you actually ate using our food logging feature to keep your nutrition tracking accurate.

Yes! Every recipe shows detailed nutrition information including calories, protein, carbs, fats, fiber, and key micronutrients. When you view your daily meal plan, you'll see a summary of your total daily nutrition at a glance.

We support a wide range of dietary requirements including: Vegetarian, Vegan, Gluten-Free, Dairy-Free, Nut-Free, Halal, Kosher, Low-FODMAP, Keto, and more. You can select multiple restrictions during setup, and our meal planner will only suggest suitable recipes.

Food allergies are taken very seriously. When you mark an allergy in your profile, those ingredients are completely excluded from all recipe suggestions. We also flag common allergens in recipes so you can double-check. However, we always recommend checking ingredient labels yourself, especially for severe allergies.

Yes! During setup (and anytime in your profile), you can specify foods you dislike. These won't appear in your meal suggestions. You can be as specific as you like - from broad categories like 'seafood' to specific items like 'brussels sprouts'.

Healthy, sustainable weight loss is typically 0.5-1kg (1-2 lbs) per week. FlexiDiet creates a moderate calorie deficit that supports this rate. Faster weight loss is often unsustainable and can lead to muscle loss. Remember, consistency over weeks and months is what delivers lasting results.

Calorie cycling means eating different calorie amounts on different days while maintaining the same weekly average. For example, eating more on training days and less on rest days. This can help with performance, hunger management, and social eating. It's optional - a consistent daily target works great for most people.

FlexiDiet includes a Success Tracker where you can log your weight, measurements, and progress photos. We recommend weekly weigh-ins (same day, same time, same conditions) rather than daily. The app shows your trends over time so you can see your progress even when day-to-day numbers fluctuate.

FlexiDiet automatically generates a consolidated shopping list based on your weekly meal plan. Ingredients are organized by category (produce, dairy, meat, etc.) for easier shopping. You can check off items as you shop, and the list saves your progress if you need to pause.

For New Zealand users, we show current Woolworths prices for many ingredients, including special offers. This helps you estimate your weekly food costs and find deals. We're working on adding more supermarket integrations.

You can mark ingredients as 'already have' in your grocery list to remove them. The meal planner also tends to reuse ingredients across multiple recipes during the week to minimize waste and reduce your shopping list.

Yes! You can add household members in your profile settings. The meal planner will scale recipes appropriately and adjust your grocery list. Each family member can have their own calorie target while sharing the same meals.

FlexiDiet supports partner connections. When connected, you and your partner can share meals while maintaining your individual calorie targets. Changes made by either person sync automatically, making joint meal planning easy.

FlexiDiet is designed with meal prep in mind. Recipes show prep and cook times, and you can batch cook meals that keep well. The leftovers feature helps you plan ahead, and grocery lists consolidate everything you need for the week.

The free plan includes: weekly meal plan generation, access to our recipe library, automatic grocery lists, basic nutrition tracking, and food logging. It's a fully functional meal planning experience.

FlexiPro unlocks: AI recipe generation and import, advanced nutritional analysis including micronutrients, priority support, custom recipe creation tools, coach connection features, and more. Check our Pricing page for full details.

You can cancel anytime through your Profile > Subscription settings. Your FlexiPro features will remain active until the end of your current billing period. We don't lock you in with contracts or cancellation fees.

Absolutely. We take privacy seriously. Your data is encrypted, stored securely, and never sold to third parties. We only use your information to provide and improve the FlexiDiet service. See our Privacy Policy for full details.

Yes! FlexiDiet is available as a mobile app for both iOS and Android. You can download it from the App Store or Google Play. The app syncs with the web version so you can access your meal plans anywhere.

The mobile app caches your current meal plan and recipes so you can view them offline. However, generating new meal plans or syncing changes requires an internet connection.

Our AI Nutritionist feature lets you ask questions about nutrition using your voice. Just tap the microphone icon on the Nutritionist page and ask anything - from 'How much protein should I eat?' to 'What can I substitute for eggs?' The AI is trained on nutrition science and knows your personal profile.

FlexiDiet is restricted to users aged 18 and over. Age is verified during the in-app setup wizard via date of birth, and accounts calculated to be under 18 cannot proceed past this step.

FlexiDiet includes calorie tracking, body composition goals, intermittent fasting protocols, and personalised nutrition guidance — all of which are designed for adult bodies and decision-making. Calorie restriction and body-focused tracking can be harmful to developing bodies and can interfere with healthy eating patterns in children and teenagers.

Users enter their date of birth during the in-app setup wizard. The app calculates the user's age and prevents accounts under 18 from proceeding past the age verification step. The app cannot be used without completing setup.

No. FlexiDiet is not suitable for anyone with a current or past eating disorder, anyone in recovery, or anyone advised by a health professional to avoid calorie tracking. Calorie counting and body-focused tracking can trigger or worsen disordered eating patterns. People in these situations should speak with a GP or mental health professional.

Parents and guardians can report underage accounts by emailing info@flexidiet.co.nz. We will investigate and remove any confirmed underage accounts within 5 working days. Parents can also use Apple Screen Time or Google Family Link to restrict app downloads on their child's device.

In New Zealand, contact EDANZ (Eating Disorders Association of NZ) on 0800 2 EDANZ (0800 233 269), call or text 1737 for free 24/7 mental health support, call Healthline on 0800 611 116, or speak with your GP for a referral to a specialist eating disorder service. In a crisis, call 111.